Pharmacy/Repeat Prescriptions

Repeat Prescriptions

You can order your repeat prescriptions:

• ONLINE, if you register for the Patient Access Service. To register for this service please ask a member of staff at reception. You will be given your unique access ID and pin number. Once you have your unique access ID and pin number simply click here to register online.
  -Patient Access also has an app that is accessible on any smartphone or tablet.
• IN-PERSON,
  -If you request it in person then please use the tear-off slip from your previous prescription to re-order.
  -Alternatively, if you don't have the tear-off slip then your request can be handwritten on a presecription request form (available from reception). Completed requests should be posted in the designated prescription request box (during working hours) OR posted through the letterbox (when the surgery is closed). 
• BY FAX (for specified services) using the number 01704 832488.
• We do not accept telephone requests for repeat medications.

Please remember that it will take 48 working hours for your prescription to be ready for collection. We do not take into account Saturdays, Sundays, or Bank Holidays when processing repeat prescriptions.

Do not order your medications more than 7 days in advance. Early prescriptions will be rejected.

Controlled Drugs

Controlled drugs are medications that require a signature. Controlled drug prescriptions can be collected from the surgery or via your nominated Pharmacy. This means that we are able to send them across to your chosen Pharmacy electronically to be collected. To collect such medication you will require some form of identification as the medication must be signed out for you. You, a friend or family member can sign out these prescriptions ensuring that the identification is provided in the name of the person signing the drug out. 

Ordering Prescriptions- when will it be ready?

In by 2pm Monday will be ready by 2pm Wednesday

In by 2pm Tuesday will be ready by 2pm Thursday

In by 2pm Wednesday will be ready by 2pm Friday

In by 2pm Thursday will be ready by 2pm Monday

In by 2pm Friday will be ready by 2pm Tuesday

Please order repeat prescriptions using the patient access codes that can be provided by the surgery.

To apply for prepayment prescription certificates you can either visit a local chemist and they will give you a form to fill out or you can apply for them direct by clicking here

Medication Review Questionnaire

Certain medications will require regular reviews. We have created a quick questionnaire for you to complete which will determine whether or not we need to see you for a face to face review. If you have a printer at home please print out this form, complete it and return it to the surgery. We will contact you if we need you to come in for a review. Thanks