NHS Friends and Family Test (FFT)
Last Updated: Wednesday, 16 August 2023Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
| Responses | June | May | April |
| 1 Very good | 398 | 210 | 421 |
| 2 good | 152 | 67 | 113 |
| 3 Neither good or poor | 18 | 10 | 30 |
| 4 Poor | 19 | 12 | 22 |
| 5 Very poor | 24 | 14 | 18 |
| 6 Don’t know | 6 | 1 | 5 |
| Summary Scores | |||
| Positive | 89% | 88% | 88% |
| Negative | 7% | 11% | 7% |
| Neutral | 4% | 1% | 5% |
Actions resulting from FFT feedback
Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.