Repeat Prescriptions

Last Updated: Tuesday, 05 September 2023

If you have access to the internet and are comfortable using it then the easiest and safest way for you to order your repeat medication is via the link below, or your NHS account.

You can access this on a PC or via the NHS app on a tablet or mobile device.

Your usual medications are listed and you simply have to click the ones you need to order.

It also helps keep the amount of time it takes to rekey information into the system when we receive your request.

Other ways of ordering your medication

If you prefer to order using a paper form you can bring either of the following to the surgery. Completed requests should be posted in the designated prescription request box (during working hours). 

• The prescription slip from your last medication order. This will have been given to you by the pharmacy and will have your medications and dosages on it.
• If you don't have the prescription slip you write your request on the prescription request form available from reception.
• By FAX (for specified services) using the number 01704 832488.

If we are closed when you drop it off then you can put it through the surgery letter box.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. Ask your pharmacy if they operate an SMS notification system to let you know when your medicines are ready to collect.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

Prepayment prescription certificate

To apply for prepayment prescription certificates you can either visit a local chemist and they will give you a form to fill out or you can apply for them direct by clicking here.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription its best to call us after 10am when the phone lines are likely to be less busy.

Medication reviews

Certain medications will require regular reviews. We have created a quick questionnaire for you to complete which will determine whether or not we need to see you for a face to face review.

If you have a printer at home please print out this form, complete it and return it to the surgery. We will contact you if we need you to come in for a review. Thanks

Controlled Drugs

Controlled drugs are medications that require a signature. Controlled drug prescriptions can be collected from the surgery or via your nominated Pharmacy.

This means that we are able to send them across to your chosen Pharmacy electronically to be collected. To collect such medication you will require some form of identification as the medication must be signed out for you.

You, a friend or family member can sign out these prescriptions ensuring that the identification is provided in the name of the person signing the drug out.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.